[Resolved]  ICICI Bank — Wrong Deduction By ICICI Bank - yet case not resolved

Address:ICIC bank, Railway road, Nangal district Rupnagar, Punjab 140124

Dear Team
Amount of 2359/- rs deduct from my ICICI bank account under remarks NACH_AD_RTN_ CHAG. One deduction of amount 4442/- with remarks LPRUP[protected]_DM_KULDEEP_SI .Why this deduct without any intimation? This is totally worst I'm in hospital and your bank deduct this amount continuously. I want strong revert with reversal amount from you. Please provide reason Immediately

Also your customer care not do clarity on it. Where can I go for solution pls confirm.
I marked 1st escalation to you and your agent
asked it will 100% refundable but you have download Team Viewer app and give access to him for my phone then he will check is it a genuine customer? whts the way to resolve this how can I do this, so many confidential data in my phone.

Your customer care totally worth they asking please visit your nearest branch for support and branch member asking it can resolve only by customer care. My new EMI date 5th may and 10th may if you are not provide me help again we miss same .

Please it's my humble request to you without taking remarks from customer don't close his escalation as resolved.

Regard
Kuldeep Singh
Email- [protected]@gmail.com
Mob: [protected]
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Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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