[Resolved]  ICICI Bank — wrong fund transfer - icici bank - pune-tippu

Address:Chandan Nagar, Pune, Maharashtra

Hi all,

I had mistakenly trasferd money from my account to unknown person on 11th april 2020 on the same day i have contacted icici cc given verbal complaint, they suggest me to visit nearest branch to give written complaint and given details about account holder name (Dushyan borse and prasanna borse), written complain given at kharadi branch pune, they taken my complaint said wrong beneficiary account belongs to khadki branch pune, please get in touch with deputy branch manager mr sagar shelar, based on name of account holder we did some social networking to search the person in facebook, linkedin, instagram and true caller, we did get some contact no`s on true caller, we asked about the wrong fund transfer to the person and he said no worry dear if your is credited my account defenately i will refund you nothing to worry. And now he is not ready to give debit consent, he is well known customer of icici bank, icici bank manager always talk about his favour not to me.

Multiple mail communication is going on but no luck.

Wrong beneficiary person now saying that how did i get his no, why did i contacted him? - we apologize him that we contacted him, we are ready for any action he wants take against me, due to covid-19 we are not getting salary on-time, we staying in pune as rented and we have icici bank load as well.

I am really disappointed with icici service.

Please suggest.

Thanks & regards
Tippu
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sijf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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