[Resolved] ICICI Bank — wrong fund transfer through imps

Nehagaria

from Delhi, Delhi

Address:

122002

I am Neha Garia from Gurgaon. Today I have complained regarding my wrong fund transfer through icici bank to BOB branch account number. I have already complained regarding this to ICICI bank but still Bank of Baroda has not received any mail in bank side. I have called icici costumer care so many times in every call they said we have sent request but their is no proof for sending mail.
On 9th October I intended to transfer money to account number [protected], but instead I transferred the amount to account number [protected], with transaction id - MMT/IMPS/[protected]/Edicoo/BARB0GAJRAL
Now almost 45days are completed but still I have not receive my 15000 amount back. Beneficiary has not received any mail.
ICICI Care provided me 2 contact numbers, daily I have called to both numbers but no one picked up the calls .
[protected]/ 66981560
Please tell me what I do
Regards
Neha garia

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Jan 8, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by Nehagaria PLESAE RESPOND ASAP.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Nehagaria,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2b) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dec 05, 2018

Updated by Nehagaria I have tried to mail you but delivery incomplete. Plesae provide me correct details.