ICICI Bank — wrong late payment charges | |||
I ordered a phone online for 25, 999 on 18th july using icici credit card & cancelled immediately. The amount for the same has been refunded on 19th july. But in my current statement icici charged rs 750+135 gst as late payment saying they wont consider refund as a payment & they asking i should have paid 25, 999 again to avoid late payment fee, how on the world is this fair? This is literally shocking from icici. If you are not cancelling the late payment fees, i have write this to banking ombudsman & all other legal way possible. Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. Verified Support Aug 13, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (694901) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
Add a Comment | |||
65%
Complaints
23614
Pending
2052
Resolved
14241
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment