[Resolved] ICICI Bank — Wrong MAB charges

Aayushs7ha

Address:

Splender forum, jasola, new delhi

I am a corporate. In the month of November I had requested my online savings account to be converted into salary account.

Despite my salary credtion.I was charged around 1200₹ MAB charges without any notification.

One of the agent at ICICI - splender forum, jasola 11334, New Delhi branch took my request for salary account conversion.

I had adhered to all the formalities.

Customer care, the branch and the employee who took the request are just throwing blames and I have been running around circles.

I, humbly requested them to reverse the charges. They have been utterly rude and least helpful.

Could you please look into it?

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Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19ozu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team