[Resolved]  ICICI Bank — wrong mobile number update resulting in unnecessary messages of some other customer

Mar 14, 2018

Updated by Shelly shandilya Its been 3 to 4 days since the mail but no action has been taken as of now. No one has contacted me neither the issue has been resolved.

Mar 14, 2018

Updated by Shelly shandilya This is highly unprofessional of a bank to ignore such complaints and not take any actions. Causing unnecessary trouble that too even after you not being a customer of the bank. Today a customer care executive is calling me n telling me that I might get into trouble because my number is updates anf I should visit the bank to resolve this. I dont get it how do yiu guys update numbers without proper verifications and then you cause all this trouble to someone else. This is really pathetic.

Mar 19, 2018

Updated by Shelly shandilya I am really not sure what kind of bank services you guys are running. I am currently on my family way and have to go through all this harrassment by yiur stupid bank. Without even being associated to your bank I am being asked to arrange for letters from mobile services to justify that this number belongs to me. This is really annoying in my current condition. I am really veing tortured for soneone else's fault. I am not sure what kind of mobile verification is done by your bank before approving loans. I am going to take this ahead as a case of mental harrassment now.