[Resolved]  ICICI Bank — wrong transaction again in my account

Address:Varanasi, Uttar Pradesh, 221001

I am sonia pandey, 826.00 rupees has been deducted from my account as dmc/dp chgs till jul-19 dp charges on 28/08/2019. I went to branch to my home branch and asked for closer of the account but they are not ready to help and told me to call customer care. If they can open account from the branch then what they can't close from branch. I am not using that dp account and i want my money back. Icici bank sigra staff is not at all helping their customer and doing fraud what they did in my account opening.

Now i am not in my hometown, and when went to other branch they asked me to visit home branch. I dont understand the use of internet in banking sector and specially if this statement comes from private bank like icici.
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Dec 12, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (996170) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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