[Resolved]  ICICI — debit card blocked for online transactions

Address:32, TOWN CENTRE, CIDCO, Aurangabad, Aurangabad, Maharashtra, 431003

Lately i have been getting 3 otps for every online transaction like zomato, uber etc. Hence it is causing a lot of confusion as to which one to enter in the payment gateway page. And because of that, my debit card has been blocked for online transactions. When i called the customer care and entered my 16 digits on the card, an automated reply said that my card isn't blocked and disconnected. So much inconvenience caused by icici and no help from customer care.
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Dec 26, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00r1z) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hii sir
Myself Durgesh Kumar account in your bank Name ICICI Bank Branch Jaisalmer
Account no[protected]. I am not want to continued use your services and request please close my account immediately.
Thankyou

ICICI Bank Customer Care's response, Nov 20, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
My mobile no [protected], last year i'm told in customer care deactivate my account but he no deactivate my account please deactivated my account and refund my money, call me my mobile number
ICICI Bank Customer Care's response, Nov 21, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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