ICICI Direct — brokerage charges

Address:

SOUTH UDAYPUR, NIMTA, Kolkata, West Bengal, 700049

I wish to open a/c in icici bank when it opened a branch at belgharia. So I tried it online depositing Rs.1000/- on line from my axis bank belgharia branch a/c.then I unabled to do so. After that I contact your customer care. Your customer care informed me “somebody from icici bank will contact you “.nobody contact me within three days. Then I met your branch manager of belgharia branch. he immediately open my a/c and requested me to open another a/c for my wife, trading a/c, life insurance policy and health insurance policy.i have to bound to take all services via, saving a/c of my wife, dmat a/c for myself & my wife, life insurance & health insurance of my daughter. My journey with icici direct started from previous year. So far I lost more than twenty lakhs rupees due to misguidance of your icici employees. At first they send a lady to my house to take brokerage plan of sixty five thousand to earn from trading. She told me “I will be available for your trading a/c during market hours and you can call me any time “but after a week she is vanished from my trading a/c.then I contact your trading head office at salt lake. The branch manager told me “she is on leave as her marriage is settled”. Then I told him “why do you provide me this lady and insist to take brokerage plan”. Then he told “don’t worry, I will help you”but I don’t get any help from him as he don’t pick up my call. However I carry on trading. So far I lost more than twenty lakhs rupees’ .i did not understand why money is deducting from my account as I did only intraday trade and out of which 50% bullet trading.immediately I contact your customercare at saltlake, mumbia and lacal.all of them told me as per your brokerage plan no brokerage for bullet trading of five minuted & only 0.05% brokerage for other intraday trading. but everyday I found that about one thousand rupees was deducted from my a/c.i notice that for each intraday trading rupees fifty is deducted as brokerage charge(Rs.25/- for buying & Rs.25/- for selling).if i trade ten numbers one day you deducted 10*50=500 rupees as brokerage. So in a month you deducted 20*500=10000 rupees per month. In one year you deducted more than one lakh rupees. i am a retired engineer and lost more than twenty lakhs due to misguidance of your employees.So I claimed to return my money immediately otherwise i will go to consumer court.