ICICI Direct — change of address in my 3 in 1 icici direct account - - anuj kumar saxena huf in[protected][protected]

from: anuj saxena
to: [protected]@icicidirect.com,
[protected]@icicidirect.com
cc: pritamdutta. [protected]@icicisecurities.com
sent: wednesday, december 19, 2018 9:34:01 am
gmt
subject: fw: change of address in my,
anuj kumar saxena huf icici direct 3 in 1 account

dear sir,
please see the thread mail to sri pritam
ji branch manager which is regarding change of address in
my trading and demat account in[protected]
[protected] in the name of anuj kumar saxena huf.
i started the process by my rm gaurav
singh gaur mobile [protected] on 10th nov 18, applying in
proper format enclosing all documents required. I went
personally to icici direct branch rajnagar, ghaziabad and
contacted sri pritam ji branch manager mobile [protected]
for quick disposal of my change of address request. He
assured me that it will be done in short time. After that i
contacted him regularly 3 - 4 times in a week for resolving
the issue. I was told that he is regularly talking to the
seniors and matter is in process.
sorry to say after one and half month
the matter/request of change of address is still not
resolved. Due to this only my corporate fd of rs. 2 lakh of
icici home finance applied on line has been sent on old
address and is missing. I am not able to request to send
the duplicate of the same because of present address not
updated in account. I want to cash it due to some urgent
need and for that physical fd is to be surrendered. I am
facing lot of trouble due to this.
please take on priority basis the issue to
resolve my change of address request.
i
request you to look into the matter why so much delay is
there in my change of address request and who is responsible
for this delay so that at least the clients should not
suffer in future.
thanking you,
warm regards
anuj
kumar saxena
retd. D. F. O.
up forest deptt.,
[protected], [protected]