ICICI Direct — cheating on me for a credit card

Address:

New Delhi, Delhi, 110049

Dear nikita,

Thanks for responding. But my question is why you are taking that much of time. Icici is always like this only. You enjoy it when your customers suffered and never gave any solution to them. I want resolution of my query within 3 working days. That you have taken if not then please ready to face in court.

Regards
Ashutosh verma

On thu, 22 nov 2018, 17:36 nikita sawant, wrote:
Dear mr. Verma,

We refer to your e-mail with regards to credit card account.

We wish to inform you that we are looking into the concerns raised by you and request you to allow us time till november 29, 2018 to update you on the same.

In the interim, you may write to me for any further assistance.

We regret the inconvenience caused to you in the said matter.

Looking forward to your cooperation.

Sincerely,

Nikita sawant
Senior management desk

Never share your otp, cvv, urn, user id, password with anyone, even if the caller claims to be from icici bank, bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorised access to your account

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— original message —
From: ashutosh verma ([protected]@gmail.com)
Date: sunday, november 18, 2018 01:05 am
To: customer care (Customer. [protected]@icicibank.com); [protected]@icicibank.com ([protected]@icicibank.com); [protected]@icicibank.com ([protected]@icicibank.com)
Cc: [protected]@icicibank.com ([protected]@icicibank.com); [protected]@icicibank.com ([protected]@icicibank.com); icici bank ([protected]@custcomm. Icicibank.com); [protected]@icicibank.com ([protected]@icicibank.com); consumervoice support ([protected]@consumer-voice.org)
Subject: regarding fraud to me on credit card.


Dear icici team,

I am a account holder and credit card of holder of icici bank. Last month i applied for credit card and got the approval and card also with a limit of 40000/-. Afte receiving my card, i got a call from icici and one guy told that i am eligible for a coral credit card and minimum limit will be 75000/- and maximum to 200000/-. I asked that i already owned a card of icici and limit of that card is 40000/-. They said that icici is providing another card to me and you can avail this offer. I said ok if 75k is the minimum limit then send it to me. They took my all the documents and promised to deliver with in 7 working days.
As it is almost 20 days over and i reveived my card but when i checked limit is only 40k for coral card as promised was minimum 75k, second it not a another card it just a card that is upgraded of my earlier card as i checked details from imobile app.

...

Above is the mail i wrote to icici on 18 noc but still i did not get any reply from there. Its like these guys are here only to cheat people. I think govt should close this bank as they all cheater. Apart from that they deduct 500 from my account and i did not get any message or mail for the deduction. Even i statement also it was not there. Why they charged me for 500 without even notify me.

Seriously fed up now. Wanted a strong reason for all this.

Regards
Ashutosh verma