[Resolved] ICICI Direct — Demat annual fees deducted in-spite of promise

 
1 Review
Noida, Gautam Buddh Nagar District, Uttar Pradesh, India
 jkgupta0003
I have had a 3-in-1 icici corporate salary account in which they offered one saving, one trading and dmat account. Although i never used their trading and dmat account but 2 months ago i got the call from their customer executive that if i logged in into dmat and trading account then it will be free of cost for life time. I did login into dmat and trading account and started trading. But this month of march-2017 they have deducted 805 rs. From my saving account and when i called them for the same, their customer care was very rude and told me that you have to pay if you are using dmat account. He did not care if i have been promised by their colleague.

I have twitted in their official twitter handle but there is no response.

Pls. Help me to get my money back.

Thanks,
Jitendra
Complaint marked as Resolved Apr 21, 2017
Problem has not been resolved and marked as resolved without any proceedings. I did not get any call from ICICI direct. Pls. reopen the complain again.

thanks,
Jitendra
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    ICICI Direct - Demat annual fees deducted in-spite of promise