[Resolved]  ICICI Direct — Demat annual fees deducted in-spite of promise

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have had a 3-in-1 icici corporate salary account in which they offered one saving, one trading and dmat account. Although i never used their trading and dmat account but 2 months ago i got the call from their customer executive that if i logged in into dmat and trading account then it will be free of cost for life time. I did login into dmat and trading account and started trading. But this month of march-2017 they have deducted 805 rs. From my saving account and when i called them for the same, their customer care was very rude and told me that you have to pay if you are using dmat account. He did not care if i have been promised by their colleague.

I have twitted in their official twitter handle but there is no response.

Pls. Help me to get my money back.

Thanks,
Jitendra