ICICI Direct — dp charges

I never know about that icic direct account. I have never used that. I see deduction of rs.826 from my icic account on dec 28 (Stating that dp charges till november 2018).
I didn't get any message alert to see also. Just casually i went through my statement and found money deducted.
I want this issue to be resolved.. Close the demat account which was opened by your agent saying which is free of cost and refund the amount.
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This is usual way of working in ICICIDIRECT - they debit any charges as per their whims and fancy, without proper notification or justification - even the narration in statement is coded, so customer does not understand what is he/she paying for - if you have other investing platforms to choose from, pls do so as even escalating issues in ICICIDIRECT fall on deaf ears - their Management email IDs are also just dummy IDs which never respond.

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