ICICI Direct — dp charges deducted by icici without any notice

I have a demat account in icici bank for 3 years now. When i checked my bank transactions and i found that there are 3 debit transaction
1. In[protected] dp chgs till jan-18 — inr 826.00' (Deducted 2 times and refunded 1 time)
2. In[protected] dp chgs till jan-17 — inr 805.00'.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[[protected]]. This is completely unacceptable and please refund my amount.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi, I too faced issue 2 days back..have you closed the account and money is refunded for you ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    214
    Pending
    0
    Resolved
    69
    ICICI Direct Phone
    +91 22 2830 7780
    ICICI Direct Address
    Raj Palace, A1/15 Sector H, Purania Chauraha, Aliganj Lucknow, Aliganj, Uttar Pradesh, India - 226024
    View all ICICI Direct contact information