ICICI Direct — dp charges from icici account

Address:122001

Amount of 550.67 has been deducted from my account. With entry o f "dmc/inxxxxxxxxxxx dp chgs till s
Ep-18". I tried to contact customer care of icici bank and they told me to contact demat account customer care. I tried but not able to connect. I was told that it's a free account and i haven't used demat account even for once. Also, i haven't received any update regarding deduction.

I want a proper explanation for this.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

This is usual way of working in ICICIDIRECT - they debit any charges as per their whims and fancy, without proper notification or justification - even the narration in statement is coded, so customer does not understand what is he/she paying for - if you have other investing platforms to choose from, pls do so as even escalating issues in ICICIDIRECT fall on deaf ears - their Management email IDs are also just dummy IDs which never respond.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    214
    Pending
    0
    Resolved
    69
    ICICI Direct Phone
    +91 22 2830 7780
    ICICI Direct Address
    Raj Palace, A1/15 Sector H, Purania Chauraha, Aliganj Lucknow, Aliganj, Uttar Pradesh, India - 226024
    View all ICICI Direct contact information