ICICI Direct — fraud

Address:

New Delhi, Delhi, 110033

I had a demat account with icici.in very beginning when i open my account they assured that there would not be any annual charges and that only transaction charges will have to be paid. Due to the excess transaction charges i had not been using that account and have tried to close multiple times. The customer care consultants always told that the account was a basic one and hence there won't be any annual charges. I was never informed of the same and has been deducted directly from my account...
I want to close icici direct