[Resolved]  Icici Direct — My Demat account deactivated

Hi

I came to abroad for 3 months trip. I thought of opening an NRI account. I just tried Saving account to NRO conversion link. Then my employer changed my business trip
so I don't want to convert it. But when I tried for the conversion before my Demat account got deactivate. ICICI helped & clearly told its is still RI account only. But I send ICICI
DIRECT Around 20 mails. But all the reply are saying same reply. Even customer care people are not at all reading my mails. I have a doubt whether any customer care executive is reading my mail or simply replying. Now you are the 11 th person in ICICI DIRECT to tell my story.

Another thing please understand we are making ISD calls to reach customer care executive but customer care executive s are lethargic and they just want to close the ticket without giving any proper reply.

Now I really beating on bushes because I don't know who is my complaint manager or I don't know his e m ail or phone number

For the past 20 days i am struggling to trade.

Never open a ICICI Direct
Was this information helpful?
No (0)
Yes (0)
Dec 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (726582) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23606
    Pending
    2062
    Resolved
    14213
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information