ICICI — imps transaction has timed out but amount has not credited back

I have initiated imps transaction with the amount of 4500 on 01-mar-2018 and the transaction has got timed out. It's been five days, but none o[censored]s has not been updated about the status of transaction though i have received a message from icici saying that the status will be updated in 3 days. Pfb,

Dear customer, imps txn ref[protected] for rs.4, 500.00 is timed out at beneficiary bank on 01-mar-2018 15:14:08. Txn status will be updated by bene bank in 3 working days.
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please stop the monthly deduction from My money as I haven't subscribed to it. It is getting deducted regularly from my ICICI bank account.
I want to convert saving account to salary account... Plz tell me the procedure . It's very urgent please reply as fast as possible
I have done transaction through my Jioapp via phonepay UPI code. Recharge was of ₹349 and was given to ICICI bank having VPA ([protected]@icici) refund back mi amount
Transaction I'd:-ICIb92088a8add24d63bf98fce0c394e758

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2052
    Resolved
    14241
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information