[Resolved]  Icici Lombard — [protected] complaint

How long is required to resolve this issue?
I have raised the service request SR [protected] for cancellation of policy on 12th November, it's been more than 18 days now, yet I haven't recieved any refund amount.

Is this how you address the complaint?.

When ever I call customer service they ask me to wait 24 to 48 hrs every time, this has become 20 days now.
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Jan 1, 2022
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2021
ICICI Lombard Customer Care's response
Dear,

Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact/policy details for us to check this from our end.

Regards,
ICICI Lombard General Insurance
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    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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