[Resolved] Icici Lombard — car insurance payment.

anuvibhu

from Patna, Bihar

Address:

831004

Sir, my insurance claim mot07665854 is pending since one year. Claim was filed in purnia disctrict icici lombard office.
The concerned people is not responding on phone calls. They not even recieve our calls. Sir please look in matter. Car had got major accident with death of 4 people, and one injured.

Plz look in mot07665854. All information is within it.

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Nov 29, 2018

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

ICICI Lombard Customer Care's response Dear anuvibhu,

Apologies for the delay and the inconvenience caused. We have made a note of the details and will get back to with an update on the same.

Regards,
ICICI Lombard General Insurance.

Verified Support

Oct 23, 2018

ICICI Lombard Customer Care's response Dear Sir,

Thank you for contacting ICICI Lombard General Insurance Company Ltd.

We are in receipt of your concerns and we shall respond to you shortly.

Further, we wish to inform you to kindly provide your contact details for your future assistance.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.

Verified Support

Oct 29, 2018

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your concern related to claim

As per our telephonic conversation held today, we wish to inform you that your claim is under process and the same is communicated by the survey (Munna Kumar)

Further, the survey will be coordinating with you for any documents if required.

We assure you best of our services.