[Resolved]  Icici Lombard — claim not being given stating absurd reasons..........by surveyor team..

HI I HAVE A M&M XUV 500.. WHICH GOT DAMAGED ON THE LEFT SIDE COMPLETELY ..THIS WAS ON THE 27 TH OF APRIL 2015 IN THE AFTERNOON .. I SENT THE CAR FOR ACCIDENTAL REPAIR IN ONE WEEK OF THE ACCIDENT ...MY MOTO CLAIM NUMBER IS ..MOT 04569497... NOW AFTER 4 DAYS OF GIVING THE VEHICLE I AM BEING TOLD BY THE SURYEOR THAT THIS IS OLD DAMAGE ...AND WE WILL ONLY PASS THE REAR LEFT DOOR AND PANEL ...ON MY QUESTION WHAT IS OLD DAMAGE AS IT WAS A SINGLE ACCIDENT THAT THE DAMAGE OCCURED ...AND THE CAR HAS BEEN UNDER THE INSURANCE OF ICICI LOMBARD FROM 3 YRS UNDER A ' 0 ' DEP PLAN ... THE ANSWER OF THE SURYEOR WAS SIR BE HAPPY THAT I AM PASSING THIS MUTCH ALSO ..I CAN REJECT THIS CLAIM AND U WILL NOT BE ABLE TO DO ANY THING ABOUT IT...AS SAID BY MR VIVEK CHANDRA...SURYEOR... DUE TO THIS I AM LEAVING THE ICICI LOMBARD INSURANCE AND SHIFTING TO TATA AIG...BECAUSE U PEOPLE WONT PASS CLAIMS WHICH ARE GENUINE AND WILL IMPOSE SOME TECHNICALITY OR THE OTHER TO REFUSE CLAIM ... I DEMAND A COMPLETE REVIEW OF THE CLAIM ASAP...AND JUST CLAIM SHOULD BE PASSED ... ASHWANI KUMAR KHANNA [protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Ashwani,

We have made a note of the details.Will have our official contact you and assist you in this regard.

Regards,

ICICI Lombard General Insurance
Dear Ashwani,

We write this with reference to your concern regarding claim no MOT04569497 registered under policy no. 3001/71667851/02/000.

We would like to inform you that we are processing the claim for your vehicle. The vehicle will be delivered to you shortly.

For the status of the claim you may get in touch with Mr. Param Singh on [protected].

We assure you our best services and look forward to serve you in future.

Regards,

ICICI Lombard General Insurance
Dear Ashwani,

We understand that you have taken the delivery of your vehicle on 16th May2015.

We hope to have resolved your concern and look forward to serve you


Regards,

ICICI Lombard General Insurance

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