[Resolved]  Icici Lombard — claim refund icici

Complete harassment of consumer.
From last two months one accidental claim (Mot[protected] refund was pending at your end. There are two query
1. Motobike number in fir copy
2. Seziure memo report
With reference to point 1. At the time we did fir motobike number was not mentioned on bike.
2. Seizure memo was appropriate unconditional in our case because this was an road accident due to skid of bike and bike got damaged and after we transport the same to company work shop.
Now no revert on both the query. And still we r waiting for refund to settle.
Need urgent revert on this.
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Apr 13, 2018
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
ICICI Lombard Customer Care's response
Dear Rahul,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Verified Support
Mar 08, 2018
ICICI Lombard Customer Care's response
Dear Sir,

We write this with reference to your below concern,

We would like to inform you that we are reviewing your claim with our senior claims official and we will revert you within maximum 4 working days.

We request your co-operation in the interim and look forward to serve you.

Regards,
ICICI Lombard General Insurance
Verified Support
Mar 13, 2018
ICICI Lombard Customer Care's response
Dear Sir,

We write this with reference to your below concern,

We would like to inform you that your claim has been queried from our end. Please find below details for your ready reference:-

Query:- Please provide Copy of FIR Notarised/ Attested by Gazeted officer (as in provided police statement not provided vehicle no) : Please provide Gazetted/Notary VEHICLE seizure memo report with vehicle no. mentioned.

We value your relation with us and assure you best of our services.

We look forward to serve you.

Regards,
ICICI Lombard General Insurance
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