[Resolved]  Icici Lombard — Claim rejection

Address:Gurgaon, Haryana

Hi, 1. Admitted to Artemis Gurgaon for slip disc. 2. Spent a week there. 3. Started therapy at home (therapist assigned by same doctor) 4. Spoke to icici Lombard people if this was covered under their policy. 5. After they said yes, I was treated at home for slip disc. 6. Sent all the original bills from Artemis to the Hyderabad office of icici Lombard. 7. And the claim stands rejected as they don't pay home visit charges now. 8.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
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Hi Rajiv,

We have made a note of the detaisl.Our official will get int touch with you.

Regards,

ICICI Lombard
Hi Rajiv,

We would like to inform you that we are re-viewing your claim.We request you to provide your alternate contact no. in order to get in touch with you to resolve your concern on the mentioned claim.

Regards,

ICICI Lombard

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