[Resolved]  Icici Lombard — Claim rejection without information

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir,
I bought a secondhand motorcycle (UP-14-AS-4558), from Mr. Amit Kumar dtd 22/10/2016.
And the same was stolen from the parking of my office (copy of police complaint encl. for ref) then after I contacted your office for insurance claim an executive (Mr. Nitin Saxena) I then fulfill all the documents required by him for claim. I even sent the docs. By Indian speed post (EU[protected]IN).
I am to say that, I have been paying to your insurance company (ICICI Lombard GIC Pvt.Ltd) since last for the security of my vehicle (I WILL GET HELP FROM YOUR SIDE AT THE TIME OF ANY UNHAPPENING). But very sorry to say that I am really very disappointed by your this kind of behavior (NONE OF YOUR EMPLOYEE/STAFF MEMBER DIDN’T EVEN THINK OF APPRISING ME /OR NEITHER CALLING ME ONCE.
Now when I called customer care to know the status of my claim I was shocked to listen that, my file has been rejected (REASON BEST KNOWN TO YOUR OFFICIALS) and Mr. Imran, who received the call, told me to go to court, if I really want to get the claim
KINDLY ATLEAST ADVICE ME WHAT I HAVE TO DO FOR GETTING MY CLAIM AMOUNT, WHICH IS MY RIGHT TO TAKE AND I HAVE ALREADY PAID FOR THE SAME.

Regards,
Satyendra Kumar Dwivedi
[protected]