[Resolved] Icici Lombard — extra commission and misbehave with customer | |||||
Sir mera naam hardeep singh s/o shrwan singh Mera gadi nmber rj13-cb6375 — 2013 model hai Policy number 3001/mi[protected]/00/000 — swift new ldi Engine number 2251464 Chahhis no.536104 Deler name audi moter ltd7101 maine gadi repair karwane ke liye suratgharh audi moter ltd 7101 sri ganganagar bikaner road suratgharh gya waha mujhe waimper parts head light koi accident hone ki wajah se toot gyi jab repair ke liye waha pahuche to 2 din gadi waha roki rahi jo ripair maneger hai naam satnaam singh jiska phonr number [protected] hai usne kaha ki aapki complaint insurence compny ko kar di hai waha se sarwear aayega jab aayega aapko call kar di jayegi to dusre din srwair aaya harjinder singh [protected] hai usne kaha ki agar aap mujhe comision dete ho to main 20-25000 ka bill bana deta hu maine kaha main commision kyu du mujhe claim karwa do bamper or hed light jo saman tota hai wahi chahiye or kuch nhi chahiye to unhone idhar udhar photo li or insurence compny ko bhej di phir 10-15 mint baad kahte aapki koi chiz pass nhi hogi ki isurence compny ne claim dene se mana kar diya agar aapko ripar chahiye to hame commishion dena padega uske baad maine kaha muhe thik nhi karwani or kahinse karwa leta hu mujhe kahate bima kahain bhi chle jao pass nhi hoga mujhe commison dena hi hoga or mere sath batmiji ki or kaha ki aap jaise bhot aate hai hamare pass jabki 5saal me pahli baar hum claim ke liye aaye the Was this information helpful? | |||||
Mar 3, 2019 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Jan 24, 2019 ICICI Lombard Customer Care's response Dear Sir, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Jan 27, 2019 ICICI Lombard Customer Care's response Dear Mr. Singh, We write this with reference to your concerns raised. At the outset we regret the inconvenience caused to you. We request you to share us with your mobile number and claim number to enable us to assist you further. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Jan 31, 2019 ICICI Lombard Customer Care's response Dear Mr. Singh, As per our telephonic conversation, we would like to inform you that your claim reference number MOT08355984 has been reviewed and regret to inform you that same has been rejected basis the old damages and front bumper is gummed and our stance remains valid. Further, basis the investigation we have found that surveyor has not demanded any bribe from you. For any further queries you may directly coordinate with our claim officer Mr. Ved Prakash Dhuwa – [protected] and he shall assist you accordingly. We assure you best of our services. | |||||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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