[Resolved] Icici Lombard — fraud policy enrollment | |||
Fraud duplicate policy 1 : 4111/mpl/[protected]/00/000 Fraud duplicate policy 2: 4111/mpl/[protected]/00/000 Icici lombard people enrolled me into two unwanted policies and looted my money of inr 35, 562. I want my complete refund and cancel that unwanted policies. My name - katheramalla chandraiah Product name : personal protect Please ensure that elderly people like me are not getting into trouble like this. Was this information helpful? | |||
Mar 21, 2019 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Feb 04, 2019 ICICI Lombard Customer Care's response Dear katheramalla, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Feb 08, 2019 ICICI Lombard Customer Care's response Dear Madam, We write this with reference to your below concern. We would like to inform you that we are working on your concerns and we will revert you within maximum 4 working days. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Feb 11, 2019 ICICI Lombard Customer Care's response Dear Madam, We write this with reference to your below-raised concern. We tried contacting you today however we were unable to establish contact, we would request you to help with convenient date and time for a call back to discuss your concern. Looking forward for your reply. Verified Support Feb 18, 2019 ICICI Lombard Customer Care's response Dear Mr. Chandraiah, We write this with reference to your below-raised concern. As per our telephonic conversation held today, we would like to inform you that your personal accident policies has been issued with your consent provided over the phone. Further, we would like to inform you that policy no. 4111/mpl/[protected]/00/000 and 4111/mpl/[protected]/00/000 has been cancelled on our records and refund has been processed as per policy and condition. We look forward to serve you. | |||
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