[Resolved] Icici Lombard — fraudulently sold me policy committing false promises | |||
Hi, I am dr. Arjun, i required an insurance policy for my 2-wheeler vehicle yamaha ray zr and hence i started looking for it online. I checked with icici lombard too and hence they called me for the policy but as they were selling the policy at much higher cost than other companies, i refused to buy, but then their executive kept calling me and convincing me saying that, we will give you the fastest service of all and also this policy is a zero dep policy and whenever you need to require claim, you will not have to pay any single penny in you city for your yamaha vehicle and we will pay it all and get your vehicle repair at the earliest. Now, when i needed the claim, they are telling me despite of zero dep, you will have to pay at first as we do not have zero dep in your city when earlies they knew my city and vehicle at first. Then why did he sell me the policy with higher rates on name of cashless? I need you to take urgent and necessary action against this and refund my money to me and get my vehicle repaired on cashless as promised. Was this information helpful? | |||
Nov 10, 2018 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Oct 10, 2018 ICICI Lombard Customer Care's response Dear Arjun, Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact/policy details for us to check this from our end. Regards, ICICI Lombard General Insurance. | |||
1 Comment | |||
Comments
73%
Complaints
1318
Pending
0
Resolved
941
1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
View all ICICI Lombard contact information
And policy number is 3005/[protected]/00/B00