[Resolved] ICICI Lombard — group health insurance policy not issued
I have purchased group loan secure plan on a loan of amt 460000 from icici bank lan - lbjhn[protected] but now icici pru have refunded 12369 rs and not given me group health insurance for me and now asking me to purchase a new plan separately. I have all call recording of advisor who confirmed me for the health and life cover.. Pls reply asap.
Complaint marked as Resolved May 31, 2019
[Apr 27, 2019] ICICI Lombard customer support has been notified about the posted complaint.
Verified SupportICICI Lombard Customer Care's response Apr 27, 2019 Dear Shubh,
Apologies for the inconvenience caused. We have made a note of the details and will get back to you with an update.
Verified SupportICICI Lombard Customer Care's response Apr 30, 2019 Dear Mr. Sharma,
We write this with reference to your below-raised concern.
As per our telephonic conversation held today, we understand that your concerns are related to ICICI Prudential.
In case of any further clarification request you to connect with ICICI Prudential.
We look forward to serve you.
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