[Resolved] Icici Lombard — health care policy

Gopal Singh Gurjar

from Jaipur, Rajasthan

Address:

Bharatpur, Rajasthan, 321411

Respected sir
Icici lombard executive forcely give me a policy and when i send cancellation request he misguided me and now i don't get any policy document yet but he deduct money from my credit card please lodge my complaint against icici lombard executive of icici lombard threatened me that the policy is mandatory and i[censored] don't coprate us i will deduct the 28000 money from ur credit card he already knows about my credit card numbers expire date of my credit card and when he tell me this from other mobile numbers i am only the way to accept this policy after all i mentally hrashed so i beg to say that plz help me immediately and take necessary action against icici lombard
Thanks and regards
Gopal singh gurjar

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Feb 2, 2019

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Dec 22, 2018

Updated by Gopal Singh Gurjar Dear sir
Please
Cancel health insurance policy and return me my money which is deducted from my credit card

Dec 22, 2018

Updated by Gopal Singh Gurjar Respected sir
I[censored] are unable to resolve this issue I will go to consumer court
Respected sir
Icici lombard executive forcely give me a policy and when I send cancellation request he misguided me and now I don't get any policy document yet but he deduct money from my credit card please lodge my complaint against icici lombard executive of icici lombard threatened me that the policy is mandatory and i[censored] don't coprate us I will deduct the 28000 money from Ur credit card he already knows about my credit card numbers expire date of my credit card and when he tell me this from other mobile numbers I am only the way to accept this policy after all i mentally hrashed so I beg to say that plz help me immediately and take necessary action against icici lombard
Thanks and regards
Gopal Singh Gurjar

Verified Support

Dec 23, 2018

ICICI Lombard Customer Care's response Dear Gopal,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same.

Regards,
ICICI Lombard General Insurance

Verified Support

Dec 25, 2018

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your below concern.

As per our telephonic conversation held yesterday, we would like to inform you that we are working on your concerns and we will revert you within maximum 4 working days.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.

Verified Support

Jan 02, 2019

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your below concern.

As per our telephonic conversation held today, we would like to inform you that your health policy has been cancelled and full refund of Rs. 28135/- has been initiated via refund id [protected] to your respective account.

Further to our telephonic conversation, we understand that refund amount has been already processed to your account.

Hope we have addressed your concern and look forward to serve you.