ICICI Lombard Health Insurance — DELAY IN CLAIM SETTLEMENT BY ASKING PAPERS NOT AVAILABLE AT ALL

Address:

Kutch, Gujarat

I LODGED CLAIM AGAINST MY HEALTH INSURANCE VIDE CLAIM REF NO[protected] . I SURPRISIED TO SEE QUERY RAISED "kindly furnish the first consultation paper and all previous consultation papers" WHERE AS FACT IS THAT ALL THE PAPERS FROM FIRST CONSULTATION WITH DR TILL DATE OF CLAIM LODGED ALL THE RESCREIPTION ALONG WITH DIAGNOSIS REPORTS HAD ALREADY BEEN ATTACHED WITH CLAIM. NOW CLAIM IS HOLD, AND KEPT STAND STILL WITH COMMENTS AS MENTIONED ABOVE, WHICH IS NOT POSSIBLE FOR ME TO PRESENT OR SUBMIT PAPERS WHICH ARE NOT IN EXISTENSE, IN REFERENCE TO PRIOR DIESES, AS WELL AS PRIOR CONSULTATION WITH ANY OTHR DR. EVEN AFTER REPEATED CLARIFICATION AND SUBMITTING REQUST, AS TO NON EXISTENSE OF SUCH DOCUMENTS, MY CLAIM IS HOLD AND COMPELING ME TO PRODUCE DOCUMENTS WHICH ARE NOT AT ALL IN EXISTENSE AND AVOIDING TO SETTLE THE CLAIM BY STATING THE REQUISITE PAPERS ARE MANDATORY REQUIREMENT TO PROCESS THE CLAIM. HOW I CAN GET RID FROM UNWANTED DESIRE/ PAPER