[Resolved]  Icici Lombard — health policy - refundable money

Address:	600014
Website:	[email protected]

Dear sir,
Good evening.
This is aslam basha k from chennai. As i joined, one year health insurance policy in icici lombard from the date of 18/03/17 to 17/03/18. When i joined before, i received a call from a lady person miss. Nivedha ph: [protected]. Told me that, “we are calling from icici regarding health policy”. It will be refundable after one year when your loan will be completed. If you r using credit card means we will convert to emi option also. Then i agree to join in this policy. Today i called that above contact no, someone picked the call and told me that “there is no refundable option in this policy. She (Nivedha) also not working now. She told lie to joined in this policy. Ask to customer care we are not responsible for this.”
So now tell me, what i have to do??? I need my money. Still 21 days remaining to complete my policy period.
Policy no : 4128i/hp/[protected]/00/000
Agent name: icici bank pp telesales chennai
Agent code: 2470377
Agent no: [protected]
Total amount :rs.6237