[Resolved] Icici Lombard — home insurance claim rejection by surveyor

We filed 2 claims covered under home insurance (Claim id: msc[protected] & msc[protected] and sent the pictures and requisite documents to icici lombard as needed. The site survey took place about 3 weeks later. My father provided relevant evidence to surveyor and he seemed ok with the claim. Days later we started receiving communication directly from the surveyor denying the claim for separate reasons. I didnot trusted the intentions of the surveyor and filed a complaint with icici lombard number: [protected] and sent the communications to servicequality@icicilombard.com.

If the genuine claims will be rejected by the surveyor himself what is the point of having the insurance. Seek help from iccf to get my rightful claim approved.