[Resolved] Icici Lombard — home loan policy insurance

 
1 Review
Pune, Maharashtra, India
 Nilesh Dingare on Nov 29, 2019
I was trying to claim the insurance amount from icici lombard taken as insurance for the home loan. As per their directive submitted all the required documentation as hard copies to hyderabad office. As per their policy the turn around time was supposed to be 14 working days. The policy was supposed to pay for my emi, which is due next month. These guys have been sitting on the case doing nothing. The claim was made in oct 2019 however, there turn around time doesn't seem to end for atleast 1 month. Now how is going to pay for the same.

Claim number : scm[protected]
Complaint marked as Resolved Dec 30, 2019

Complaint Status


[Nov 29, 2019] ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
ICICI Lombard Customer Care's response, Nov 29, 2019
Dear Nilesh Dingare,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
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    Icici Lombard - home loan policy insurance