[Resolved]  Icici Lombard — icici lombard health insurance

Regards to the Premium amount for the Healty Policy 4128i/iH/[protected]/00/000

Last year the Premium amount I have paid was INR 7432.

But today, when I have tried to renew the Policy on the Link www.icicilombard.com, the amount it shows is INR 9547.

How can you increase the premium just like that? When I have taken the Insurance last year, I was not told that my Premium amount gets increased in the coming year.
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May 3, 2019
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
ICICI Lombard Customer Care's response
Dear ramkbr,

We have noted your concern. We will check this from our end and get back to you on it.

Regards,
ICICI Lombard General Insurance
Verified Support
Mar 29, 2019
ICICI Lombard Customer Care's response
Dear Bala,

We write this with reference to your below-raised concern.

We tried contacting you today however we were not able to establish contact, as per your complaint blog we understand that you need clarification with regards to your renewal premium amount.

We are working on your concerns and we will revert you within maximum 4 working days.

Further, we would request you to help us with your convenient date and time for a call back to discuss your concern.

We assure you best of our services.
Verified Support
Apr 02, 2019
ICICI Lombard Customer Care's response
Dear Bala,

We write this with reference to your below-raised concern.

We tried contacting your today however we were unable to establish contact, we would like to inform you that your health policy expires dated April 9, 2019, and renewal premium amount for 1-year policy is Rs. 9547/- and 2 years is Rs.17184/- respectively.

Since the insured age slab has been changed from 26-35 years to 36-45 years hence there is an increased in premium amount.

Hope we have addressed your concern and look forward to serve you.
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