[Resolved] Icici Lombard — icici lombard insurance — fraud and fake policies
Akakhila2019 on Mar 6, 2019
I have taken a personal loan with with icici bank in aug 2016. They have deducted an amount of 8280rs from the disbursal amount towards an insurance policy which i was not told before. I am very upset that they have my taken money for some stupid fake insurance which i did not even know about. I honestly have no idea, what kind of insurance policy it is.
Since then i have been fighting with them and got a refund of 4700rs in july 2018 almost after 2 years. I am not happy with that and requested for a full refund through my emails. They informed that the balance 3560rs will be paid shortly but never did. They are not even responding to my emails. Please help
My loan account number — lpche[protected]
Loan amount — 500000
Complaint marked as Resolved Apr 2, 2019
Finally got the remaining amount
[Mar 06, 2019] ICICI Lombard customer support has been notified about the posted complaint.
Verified SupportICICI Lombard Customer Care's response, Mar 07, 2019
Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact details for us to check this from our end.
ICICI Lombard General Insurance
Verified SupportICICI Lombard Customer Care's response, Mar 23, 2019
We write this with reference to your concerns raised.
As per our telephonic conversation we would like to inform you that balance refund of Rs.3, 560/- towards cancellation of the policy number 4065/IBANK/[protected]/00/000 has been processed and you shall receive the same in another 7 working days.
We trust we have been able to respond to your concerns to your satisfaction.
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