Icici Lombard — insurance amount paid two times

Address:

Pune, Maharashtra, 410507

My self suresh mechkul. Sir my car insurance amount deduct my debit card but not success and further try to buy insurance plan and paid by credit card and success and pay rs. 21285 but same amount deduct my debit card on 21/08/2017. I contact by customer care for refund amount. Then he give me a payment return reference no.[protected]. But amount not received till date my account. Sir solve my problem and return my amount immediately.
Contact no. [protected]