[Resolved] Icici Lombard — insurance claim not pass by icici lombard complaint number mot07219651

inderjeet khurana

from Delhi, Delhi

Address:

New Delhi, Delhi, 110059

Icici lombard — insurance claim not pass by icici lombard complain number
Mot07219651 dated 02/01/2018

Respected sir / madam,

My 2-wheeler scooty with name honda activa with number dl9 s am 2324

Insurance certificate number 3005/w[protected]/00/000 find herewith

Attached bike insurance copy.

Engine number jc44e5586777 chassis number me4j448jc586554

Kindly help for release claim amount rs. 28, 207/- mentioned in last

Insurance policy

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Apr 13, 2018

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2018

ICICI Lombard Customer Care's response Dear Inderjeet,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance

Verified Support

Mar 08, 2018

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your below concern.

We tried reaching you on your registered mobile number. However was unable to establish contact with you.

Further, we would like to inform you that we are working on your concerns and we will revert you within maximum 4 working days.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.

Regards,
ICICI Lombard General Insurance

Verified Support

Mar 13, 2018

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your below concern.

We tried reaching you on your registered mobile number. However was unable to establish contact with you.

Further, we would like to inform you that we have reviewed your claim with our senior claims officials would like to inform you that your claim is pending for the below mentioned documents.

· Indemnity bond

· Final untrace report

· RC particular

· PCR call details

We request you to submit the documents to the surveyor in order to process your claim further.

For any query you can contact Mr. B Raghav: [protected] or please feel free to write back to us.

We appreciate your patience and look forward to serve you.

Regards,
ICICI Lombard General Insurance