[Resolved]  ICICI Lombard Insurance Company — Travel Insurance Claim - Mr. SANKARANKUTTY NAIR / ICICI LOMBARD / 4129/21329527/00/000 / M052279.70

We have taken a Travel Insurance Policy from ICICI during my parents visit to Kuwait. When they were in Kuwait, my father had a severe pain in passing urine (Prostate). When we consulted a Doctor, he prescribed some medicine for 15 days and later on recommended for an operation. The incident was reported to ICICI claim department. When we submitted the bills and other details to ICICI for claim disbursement they rejected the claim as the incident occurred before policy inception. We do agree that we should have read all the details mentioned in policy which we didn’t. My first question to ICICI as the policy was taken for Kuwait visit can’t the settle the claim. Secondly when the incident occurred we had reported the incident during that time nobody from ICICI advised about the dates.