[Resolved] Icici Lombard — insurance not claiming

purvangdoshi

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat, 380058

I buyed my new car and got some damage, there is little to change then also surveyor are not passing my claim, very bad behaviour to talk not corresponding well, then what is meaning of insurance to buy if there is not listening for minor problem then what they will go for high accident problem, when i buyed they asked me for review without utilizing insurance, now when i claim then surveyor not passed my minor claim i want my matter solved.

Was this information helpful?

No (0)

Yes (0)

Jul 26, 2018

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

ICICI Lombard Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact/policy details for us to check this from our end.

Regards,
ICICI Lombard General Insurance

Jun 25, 2018

Updated by purvangdoshi policy no - 3001/[protected]/00/000
mb - [protected]

Jun 25, 2018

Updated by purvangdoshi i have recording of conversation how your surveyor strategy for not passing claim they all need extra money,
i want my issue to solve immediate how much i wait for this minor problem

Jun 28, 2018

Updated by purvangdoshi Till date no response from this ICICI Lombard, any customer care providing their response within 48 hrs last but after many complaints they are still behaving like a dumb