[Resolved]  Icici Lombard — Irresponsible and no time for customer

Address:Bangalore, Karnataka

I have a motor insurance with ICICI Lombard for my personal car. Recently I had met with an accident and I claimed for insurance. But representatives talking like i should pay half of the amount as there were scratches it seems. When I inquired the half price, for the same price I can get the new parts in other show rooms. I escalated but even though they are expecting me to call them but they are not ready to reach out to me.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
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Hi Rajender,

Apologies for the inconvenience caused. Request you to provide us your policy and contact details.Our official will get in touch with you.

Regards,
ICICI Lombard.

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