[Resolved]  Icici Lombard — Motor Insurance

Address:560037
Website:www.icicilombard.com/motor-insurance

Date OF incident[protected] from Haridwar Reported on same date to Police and insurance person over call and got claim number on -14-04(delay was due to FIR registration). Same has been communicated to customer care and surveyor. After that we submitted all the document which where listed in claim processing form including Non traceable certificate from court. During September 2015 when we query about the status of claim lady named Arpita Moitra she told that we need proof that police was intimated on same day. Where else from these many days there was no mention of such documents. Since incident took in March (6 month) before we are unable to produce same. It is now like after everything just they want to reject the claim because of some document whose mention was not in any claim process. they do say its pain less process but they just don't want to pay money and wanted to stop the payment by some reason. This is worst insurance company and don't have any reliability. Thanks.
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Aug 9, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
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Dear Sir,

Apologies for the unpleasant experience and the inconvenience caused. Please share your policy and contact details for us to assist you further.

Regards,
ICICI Lombard General Insurance

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