[Resolved]  Icici Lombard — my claim

Address:560005

Ear sir what sort of service you provide i never saw such a worst services i made a insurance to keep my self safe out of accidents and any unexpected event happened if you peoples are here to make policy and not to provide claim y i need policy your person nirmal :[protected] came n made a survey after i calling a customer care fr claim registration he came and collected documents from that day to this day nothing no response he is not responding fr calls and even his manager sudeer:[protected] is not responding always number not reachable tel me whether u can give me a claim r not worst company mot07047464
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Dec 29, 2017
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Nov 24, 2017
Updated by Guru prasaddd
Worst service no need of taking your policy y u cheat customers
Verified Support
Nov 27, 2017
ICICI Lombard Customer Care's response
Dear Guru,

Apologies for the inconvenience caused. We have made a note of the Claim number. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance.
Verified Support
Nov 27, 2017
ICICI Lombard Customer Care's response
Dear Sir,

We write this with reference to your concern regarding the claim number MOT07047464.

At the outset we sincerely regret for the inconvenience caused to you.

We wish to inform you that we are working on your concern and we shall revert to you within maximum 4 working days.

We request your patience during the interim.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.
Verified Support
Nov 28, 2017
ICICI Lombard Customer Care's response
Dear Sir,

We write this with reference to your concern regarding the claim number MOT07047464.

In regard to your claim, we wish to inform you that your vehicle is still under repair and we are awaiting for repair invoice.



We wish to inform you that post receiving the repair invoice we will proceed further with your claim.



We assure you best of our services.
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