[Resolved]  Icici Lombard — my claim rejected

Address:Pune, Maharashtra, 411057

My bike alloy got cracked due to pothole on highway and the surveyor told me my bike had no scratch evidence of the accident. So after it got cracked i some how manage to control the bike which was running @ 70-80 KMPH. They are telling me its not an accident. Please tell me what it is then... Don`t ever buy insurance from ICICI guys. This happened on the highway of Vadgaon. its been two week and bike still is on the showroom which is waste of my time and money. Please checkout the photo i have attached. Fork were bent slightly and rear alloy is also bent. So the whole repair of my bike is 15K. So what is the use here to pay ICICI guy for these insurance.The policy cover 0 depreciation for one year then 4 year of third party coverage. For one year also they cannot bear my claim and i have bought the policy from then for 12K. I felt being cheated here...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 3, 2019
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2019
ICICI Lombard Customer Care's response
Dear Shalendra,

Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact/policy details for us to check this from our end.

Regards,
ICICI Lombard General Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Lombard
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1318
    Pending
    0
    Resolved
    941
    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Lombard contact information