[Resolved]  Icici Lombard — name transfer not done even after payment

Address:Hyderabad, Andhra Pradesh, 500009
Website:www.icicilombard.com/?gclid=CjwKCAiA8bnUBRA-EiwAc0hZk5tXSL9a4vBMcBg_CBxyFUe1dpkyH7nhUOoH_uiSUFK6m9tP

Hi,

This is to bring to your notice that, my experience with your company has been disappointing. I had to make multiple calls and send reminder mails to address the issue but still due to the laid back attitude of the staff the issue is still not resolved. I recently spoke to one ms pooja and asha who put me on hold for almost 5 minutes and disconnected the call. I have never experienced such low quality of service with any other service provider. With this kind of attitude from the staffs i would never ever recommend this company to anyone. There is absolutely zero follow up and ownership. I had paid the requested amount and still the name transfer has not happened and no one is bothered to inform you the same. I will be reporting this on customer complaint forums and also on other social sites.

Service request number[protected]
Policy number : 3005/99720685/02/000
Policy start date: 2/24/2017 12:00:00 am
Policy end date: 2/23/2018 12:00:00 am

Regards,
Dr naveen
Was this information helpful?
No (0)
Yes (0)
Apr 11, 2018
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
ICICI Lombard Customer Care's response
Dear Sir,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Verified Support
Mar 08, 2018
ICICI Lombard Customer Care's response
Dear Sir,

We write this with reference to your below concern.

We tried reaching you on your registered mobile number. However was unable to establish contact with you.

Further, we would like to inform you that endorsement has already been processed.

Please find attached endorsed policy soft copy for your reference.

We appreciate your patience and look forward to serve you.

Regards,
ICICI Lombard General Insurance

Complaint comments 

Comments

Dear Sir / Madam,
My code is : 1229742
Join date : 28/06/2017
contact number is : [protected], [protected]
Gmail Id. : [protected]@gmail.com
Please provide me my experience latter.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Lombard
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1318
    Pending
    0
    Resolved
    939
    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Lombard contact information