[Resolved] Icici Lombard — name transfer not done even after payment | |||||
Hi, This is to bring to your notice that, my experience with your company has been disappointing. I had to make multiple calls and send reminder mails to address the issue but still due to the laid back attitude of the staff the issue is still not resolved. I recently spoke to one ms pooja and asha who put me on hold for almost 5 minutes and disconnected the call. I have never experienced such low quality of service with any other service provider. With this kind of attitude from the staffs i would never ever recommend this company to anyone. There is absolutely zero follow up and ownership. I had paid the requested amount and still the name transfer has not happened and no one is bothered to inform you the same. I will be reporting this on customer complaint forums and also on other social sites. Service request number[protected] Policy number : 3005/99720685/02/000 Policy start date: 2/24/2017 12:00:00 am Policy end date: 2/23/2018 12:00:00 am Regards, Dr naveen Was this information helpful? | |||||
Apr 11, 2018 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Mar 07, 2018 ICICI Lombard Customer Care's response Dear Sir, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Mar 08, 2018 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your below concern. We tried reaching you on your registered mobile number. However was unable to establish contact with you. Further, we would like to inform you that endorsement has already been processed. Please find attached endorsed policy soft copy for your reference. We appreciate your patience and look forward to serve you. Regards, ICICI Lombard General Insurance | |||||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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My code is : 1229742
Join date : 28/06/2017
contact number is : [protected], [protected]
Gmail Id. : [protected]@gmail.com
Please provide me my experience latter.