[Resolved]  Icici Lombard — No response or facilitation for Claim processing - submission

Address:

Vadodara, Gujarat, 390020

Dear sir/ madam,

[protected][protected][protected][protected][protected]-------
Secure mind insurance policy no. - 4065/ICICIAL/95797775/00/000

Loan Account No. (Linked with Insurance Policy) - LABRD[protected]

Name of Insured - Jignesh Derasari

Claim intimation ref. no.[protected]

[protected][protected][protected][protected][protected]-----

Along with my four wheeler loan from ICICI Bank, they have sold "Secure Mind" insurance policy of of their sister concern - ICICI Lombard General Insurance Company (Duration of insurance policy - 27/10/2014 to 26/10/2019

As mentioned in the policy wording if the insured lost the job, three EMIs will be waived off.

I lost my job in the month of March 2017 and submitted my intimation through telephonic conversation with their customer care executive.

Its more than 10 days now after the claim intimation, have not got any confirmation from ICICI Lombard General Insurance about claim intimation and list of documents to be submitted with their claim form which they have promised to send in a week's time.

I have not received any mail or confirmatory call from their side inspite of providing all the detailed information to them at the time of claim intimation.

Surprisingly, they have no online facility where I can download claim form or get any guideline about claim procedure.

ICICI Bank didn't find any linked of such policy with my Auto loan account but in the original copy of insurance policy it is clearly mentioned. Simply they are cheating and harassing.

Requesting to please help in the matter.

with regards,

Jignesh Derasari