[Resolved]  Icici Lombard — No travel insurance after payment

Purchase a travel Insurance before 17 days and till now they haven’t send me the policy document. Since the day1 they are telling the issue will be resolved by 24 hours and now it’s 17 days. Called support multiple time same response I have travel date 22 nd January. And travel insurance is a mandate document for me. Please help me in getting the policy document from ICICI.support interaction number: [protected]
My contact: [protected]
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Feb 18, 2022
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2022
ICICI Lombard Customer Care's response
Dear Tom,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
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