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[Resolved]  ICICI Lombard — non refund of premium amount

Dear sir/ madam,

1. This is to bring to your kind notice that i had paid inr 7599.00 as car insurance premium to subject company on 29 may 19 through netbanking. However, even after repeated calls to 1800 2666 as well as multiple e mails on the subject, no positive response received from the firm under question. Also the firm call centre representative has denied for any compensation view i am paying cab charges for last 4 days due to sluggishness of m/s icici lombard.

2.in view of the above, it is requested to intervene and expedite the refund of inr 7599.00
Complaint marked as Resolved Jul 3, 2019

Complaint Status


[Jun 01, 2019] ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
ICICI Lombard Customer Care's response Jun 02, 2019
Dear Rahul,

Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact/policy details for us to check this from our end.

Regards,
ICICI Lombard General Insurance
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    Customer satisfaction rating
    72%
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    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025