[Resolved]  Icici Lombard — Not transferring name of owner on policy , in ocean motors piplihana indore

Address:Indore, Madhya Pradesh, 542016
Website:www.icicilombard.com/CarInsurance‎

I have visited first to mr ravindra diwnakar at icici lombard office 15 days back, at janjir wala square for name of ownership on policy need to change from akash rajurkar to sneha rajurkar as per the original new rc book, for wagon r & policy number is 3001/mi[protected]/00/000

He has informed me to visit maruti center as it is policy issued by maruti, now from last 6 days i have given the said amount fees to ocean motors on piplihana, indore mp, by my credit card for policy name endorsement, through miss bhavana & miss sonali..

Its 6 times the photos of the car has been taken & stilll the work is not done each time few new excuses from your side, now still the ocean motor is saying icici lombard is raising unnecessary issues.. I am using your company policy for my two wheeler too.. But

I am afraid & decided that i will never take your policy & neither suggest to our group to take yours due to rubbish services..

Why the change is not happening just because of car color is black???

And if you are raising issues

And you are not satisfied by the picture send by ocean motors send your person with hi fi gadgets so he can take picture..'

What the pathetic services you are offering to create problems to customers.
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Jan 6, 2017
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Nov 28, 2016
Updated by rajiv chalsey
From: [protected]@gmail.com
Sent: Nov 28 2016 2:30PM
To : [protected]@icicilombard.com;[protected]@icicilombard.com
Cc :
Subject :Highly unsatified with your services, A irritated customer,

I have visited first to MR Ravindra diwnakar at your office 15 days back, at janjir wala square for NAME of ownership on policy need to change from Akash RAJURKAR to Sneha rajurkar as per the original new RC book, For wagon R & policy number is 3001/MI[protected]/00/000

he has informed me to visit maruti center as it is policy issued by maruti, Now from last 6 days I have given the said amount fees to ocean motors on PIPLIHANA, INDORE mp, by my credit card for policy name endorsement, through miss bhavana & miss sonali..

its 6 times the photos of the car has been taken & stilll the work is not done each time few new excuses from your side, Now still the ocean motor is saying icici Lombard is raising unnecessary issues..I am using your company policy for my two wheeler too..BUT

I am afraid & decided that i will never take your policy & neither suggest to our group to take yours due to rubbish services..

WHY THE CHANGE IS NOT HAPPENING JUST BECAUSE OF CAR COLOR IS BLACK???

AND IF YOU ARE RAISING ISSUES

AND YOU ARE NOT SATISFIED BY THE PICTURE SEND BY OCEAN MOTORS SEND YOUR PERSON WITH HI FI GADGETS SO HE CAN TAKE PICTURE..'

WHAT THE PATHETIC SERVICES YOU ARE OFFERING TO CREATE PROBLEMS TO CUSTOMERS..

Thanking you,

Regards,

Rajeev chalsey,
ABM- MP, CG & Khandesh (MH)
Indore( M.P )
Zydus Vaxxicare ( VACCINES)

[protected]
[protected]
[protected]
Verified Support
Dec 06, 2016
ICICI Lombard Customer Care's response
Dear Rajeev,

Apologies for the unpleasant experience and the inconvenience caused. We have made a note of the details and will get back to you with an update.

Regards,
ICICI Lombard General Insurance
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