[Resolved] Icici Lombard — physical insurance policies not delivered | |||
I have renewed two insurance policies for my two wheelers on 3nov2017 which were expiring on 6nov2017. I have done this using my registered email id on icici lomabard site. Till date i have not received the physical copies of the policies. I have tried sending mail to the customer support if icici lombard, but they are saying that my email id is not registered. I tried sending them the screen shot of the login dashboard console, but they again replied back that i dont have my id registered with them. They have sent me the soft copies when i called them on their helpdesk phone. But still they have not send the insurance copies. Was this information helpful? | |||
Dec 25, 2017 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Nov 24, 2017 ICICI Lombard Customer Care's response Dear Customer(Sumit77), We have noted your concern. Kindly share your contact/policy details for us to check this from our end. Regards, ICICI Lombard General Insurance | |||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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We have noted your concern. Kindly share your contact/policy details for us to check this from our end.
Regards,
ICICI Lombard General Insurance