[Resolved] Icici Lombard — refund not given policy number :- 3001/[protected]/00/000 | |||||
I have applied for commercial car policy but your agent given me private number car policy when i told her it is wrong then she admit her mistake and told me provide me alternate commercial number car policy i will refund money. Next day i provide alternate insurance copy but she told me do mail mark on customer support i did mail but didn't get money back, they ask cancel cheque, id and address proof, neft form and alternate policy copy, i had given all doc;s but didn't get money back, My policy number :- 3001/[protected]/00/000 Cancellation number :- [protected] Was this information helpful? | |||||
Feb 4, 2018 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Jan 04, 2018 ICICI Lombard Customer Care's response Dear Sir, We have noted your concern. We will check this from our end and get back to you with an update. Regards, ICICI Lombard General Insurance Verified Support Jan 04, 2018 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your below concern, We sincerely apologize for the inconvenience caused to you in the interim. Further as per our telephonic conversation held today we would like to inform you that balance refund of Rs 3959/- has been processed from our end which would be received by you within maximum 7 working days. We request your co-operation in the interim and look forward to serve you. Regards, ICICI Lombard General Insurance | |||||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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My insurance policy no 3005/[protected]/00/[protected]
on 15/12/2017 but not received orginal insurance paper till date.
INSURED NAME - SUMAN DEY
CONTACT NO - [protected]
Regards
SUMAN DEY
We have noted your policy and contact number. We will check this from our end and get back to you with an update.
Regards,
ICICI Lombard General Insurance
We write with reference to your concern regarding claim.
As per telephonic conversation held today, we understand that your said concern has been resolved.
We assure you best of our services.
Regards,
ICICI Lombard General Insurance